Step 1.3

What is the government's role in aged care?

Government's role in aged care 

The Commonwealth government is responsible for the aged care system in Australia. Aged care falls under the Department of Health and Aged Care. The majority of aged care homes receive Federal government funding via subsidies.

The Aged Care Quality and Safety Commission

Before they can receive Commonwealth funding, all aged care homes in Australia have to be accredited and approved by the Australian Government.  The government organisation responsible for managing both the accreditation process and the quality systems for government subsidised aged care homes is the Aged Care Quality and Safety Commission.

Aged care homes must comply with all 44 expected outcomes against four broad accreditation standards at all times.

The Aged Care Quality and Safety Commission publishes a report of every accreditation audit (including any notices of non-compliance or sanctions) on its website.

Monitoring the quality of aged care homes

To be accredited and to receive government funding, aged care homes MUST all go through the same process of accreditation on a regular and ongoing basis.

The length of time awarded to a home for its accreditation status is a reflection of the findings in the assessment process. Aged care homes with 3-year accreditation have met the standards effectively. Homes with 1-year or 2-year accreditation have met the standards but generally still need to make some changes or improvements.

Can I find out if an aged care home has failed to meet accreditation standards?

There are three ways of finding out if a home is fully accredited or has a problem with accreditation, including the nature of the problem.

1. The Aged Care Quality and Safety Commission publishes the full report of every aged care home’s accreditation audit on its website.  If a home has been issued with a ‘notice of non-compliance’ or a ‘sanction’, that will be clearly stated of the front page of the report, including the reasons why.  It will also have a link to the sanctions page of the Department of Health’s website.
To read the current accreditation audit report of any Commonwealth subsidised aged care home, you can use the Aged Care Quality and Safety Commission’s search function.

2. The Department of Health and Aged Care publishes the names of all aged care homes which have been issued with notices of ‘Non-Compliance’ or ‘Sanctions’ on its website at this Department of Health link.  Notifications remain on the website until the problems have been resolved.
The Department of Health and Aged Care link also includes homes that have been non-compliant or sanctioned within the last two years.

3. The My Aged Care website also identifies aged care homes that have received a sanction in its Aged Care Home Finder.   When you click onto a home in the finder, the basic information provided includes a statement which will say if there are notices of sanctions or non-compliance for the home.

Aged care audits are incredibly thorough  down to interviewing not only the residents by the resident's family.  Most take several days with two inspectors on site.

Jill Donaldson

agedcare101 Physiotherapist

Have a question? Open our discussion forum

2 weeks
Time estimate to complete all of the tasks within this step, including all sub-steps.

Looking for aged care?

Did you know it could be 13 weeks or more to secure an aged care home?

agedcare101 makes aged care easy with 9 steps to an aged care home. You’re likely feeling the pressure to do something now but it’s equally important to invest the time to complete each of the steps and get the best result.

Popular Articles

View All Articles
Article Img
What makes a great retirement village manager?

As anyone who lives in a retirement village will tell you, the village manager is a central figure who is critical to the success of the village and the happiness and wellbeing of village residents. But there’s no doubt the village manager plays an essential role. So, what is the role of a retirement village manager?

Article Img
Retirement villages without exit fees? They’re happening!

Retirement villages without exit fees? They’re happening! Now, some of Australia’s largest retirement village operators are looking at new ways to pay for retirement villages that don’t include exit fees – indeed, there are calls for some exit fees to be banned.

Article Img
What sort of profits do retirement village owners make?

The number of Australians over the age of 75 is expected to increase by 70% over the next six years. The number of Australians over the age of 80 is expected to triple to more than 3.5 million over the next 40 years. As the number of older people in Australia surges, so too does demand for age-appropriate housing – such as retirement villages, which offer an affordable lifestyle, community, and ongoing health and wellness support.

Article Img
73% of Australians willing to sacrifice inheritance for aged care

Nearly three-quarters of all Australians are willing to sacrifice their own inheritance so their parents and grandparents can enjoy the retirement they deserve, according to a new report by B2B aged care service CompliSpace.

Article Img
Volunteers are the backbone of the aged care sector, and more are needed

Tens of thousands of people, of all ages, such as 90-year-old Lily Burns and 20-year-old Charlise Hannagan, volunteer in aged care homes. The Change Makers is the theme for this year’s National Volunteer Week, 15 to 21st May, which celebrates the vital work of volunteers.

Article Img
What is the Future of Rental Retirement Villages?

Across Australia there are approximately 300 rental retirement villages – but few more are likely to be built, which is an unfortunate situation for older Australians. Rental retirement villages operate much like normal rentals, but they offer older Australian with limited financial means the opportunity of housing security, health and lifestyle support, and a welcoming and safe community.

Article Img
This is the food that you can get in residential aged care

Uniting NSW.ACT is aware of the criticism that is often levelled at the food served in residential aged care homes. The Not For Profit is passionate about the food served to residents and determined that as well meeting residents’ nutrition needs, their food looks and tastes delicious and as well as catering to their individual desires as much as possible.

Article Img
Unique test can predict if you have dementia up to nine years earlier

An international research team led by Queen Mary University of London, UK, has developed a new method for predicting dementia with an over 80 per cent accuracy and up to nine years before diagnosis. The new method provides a more accurate way to predict dementia than memory tests or measurements of brain shrinkage, two commonly used methods for diagnosing dementia.

A special thanks to our contributors

Icons
Caroline Egan

DCM Media, agedcare101

Caroline has a wealth of experience writing within the retirement and aged care sector and is a contributing journalist for the Villages.com.au and agedcare101 blog and accompanying newsletters.

Icons
Ian Horswill

Journalist

Ian is a journalist, writer and sub-editor for the aged care sector, working at The DCM Group. He writes for The Weekly Source, agedcare101, villages.com.au and the DCM Institute fortnightly newsletter Friday. Ian is in daily contact with CEOs of retirement living, land lease and the aged care operations and makes a new contact every week. He investigates media releases, LinkedIn and Facebook for a good source for ideas for stories.

Icons
Lauren Broomham

Retirement and Aged Care Journalist

Lauren is a journalist for villages.com.au, agedcare101 and The Donaldson Sisters. Growing up in a big family in small town communities, she has always had a love for the written word, joining her local library at the age of six months. With over eight years' experience in writing and editing, she is a keen follower of news and current affairs with a nose for a good story.

Icons
Jill Donaldson

Physiotherapist

Jill has been practicing as a clinical physiotherapist for 30 years. For the last 13 years she has worked solely in the Aged Care sector in more than 50 metropolitan and regional facilities. Jill has also toured care facilities in the US and Africa and is a passionate advocate for both the residents in aged care and the staff who care for them. She researches and writes for DCM Media.

Icons
Chris Baynes

DCM Media, agedcare101

Chris has been a journalist and publisher in the retirement village and aged care sectors for 11 years. He has visited over 250 retirement villages and 50 aged care facilities both within Australia and internationally. Chris is a regular speaker at industry conferences plus is a frequent radio commentator.

Icons
Annie Donaldson

Nurse and Carer

Annie has a long career in both nursing and the media. She has planned and co-ordinated the medical support from both international TV productions and major stadium events. In recent years she has been a primary family carer plus involved in structured carer support.